“We are listening to our customer more closely than we ever have.” - Jason Polstein, Founders of RIP-IT
“Leaders who master radical customer empathy know their customers better.” - Dr. Laura Gallaher, former NASA Organizational Psychologist and CEO of GallaherEdge.com
Radical Customer Empathy: An Introduction To The Empathy Framework Methodology™
When you finish this book, you will be a better marketer.You will learn how to define your ideal customer experience; understand the importance of the customer’s mindset at different buying stages; and increase the focus and effectiveness of your marketing strategies.
How to work with us:
We work with teams on-site and remote. We are facilitators, not consultants. Through our daily or monthly engagements, we position your team to know your customer, market smarter, and sell more.